Money Back Guarantee

Updated 8/8/2023

Money Back Guarantee

Võrratu Company offers a money back guarantee on all products. 

Not completely satisfied with the freshness of our tea. Was something not correct and you feel it could have been better. 

No matter the reason, Võrratu Company, will give your money back. 

If you are not happy with anything you purchased from Võrratu Company, on www.vorratu.com within 30 days, just send us a note and we will refund your order. No questions asked.

HOW TO SUBMIT COMPLAINT

It is the responsibility of the customer to contact Võrratu Company at support@vorratu.com regarding purchased product, within 30 days of purchase date to receive an instant refund. 

The customer is required to submit the order number found in the confirmation email. Võrratu Company will send a full refund to the method of payment associated with order number. Please allow at least five (5) days from processing date for funds to appear. We will notify you by email when refund was processed.

Only one complaint is authorized per product purchased.